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Privacy Policy

Kre8 Spaces, LLC (“Kre8 Spaces,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, how it is shared, and the choices you have regarding your information when you use our website, mobile applications, and related services (collectively, the “Services”).

By using our Services, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following categories of information:

A. Personal Information You Provide

  • Full name

  • Email address

  • Phone number

  • Billing and payment information

  • Account login credentials (if applicable)

  • SMS consent and communication preferences

  • Event booking details and inquiries

B. Automatically Collected Information

  • IP address

  • Device type, model, and operating system

  • Browser type

  • App usage data and interaction logs

  • Date/time of access

  • Referring URLs

C. Cookies and Tracking Technologies

We use cookies and similar technologies to remember preferences, improve performance, analyze usage, and enhance user experience.

You may disable cookies through your browser or device settings, but some features may not function properly.

2. How We Use Your Information

We use collected information to:

  • Provide and operate our Services

  • Process bookings, payments, and requests

  • Communicate regarding accounts, orders, and services

  • Send appointment reminders, notifications, and updates

  • Improve functionality, performance, and user experience

  • Prevent fraud and enhance security

  • Comply with legal obligations

We do not use personal data for advertising profiling or sell user data.

3. Legal Basis for Processing (where applicable)

We process your information based on:

  • Your consent

  • Performance of a contract

  • Legitimate business interests

  • Compliance with legal obligations

4. Data Sharing & Disclosure

We do not sell personal information.

We may share information only with:

  • Service Providers: Payment processors, booking platforms, hosting providers, SMS vendors, analytics providers

  • Legal Authorities: When required by law or valid legal process

  • Business Transfers: In case of merger, acquisition, or asset sale

All service providers are contractually required to protect your data and use it only for authorized purposes.

SMS consent and phone numbers are never shared for marketing purposes.

5. Data Retention

We retain personal information only as long as necessary to:

  • Provide Services

  • Meet legal, accounting, and compliance requirements

  • Resolve disputes

When no longer required, data is securely deleted or anonymized.

6. Your Rights & Choices

You may:

  • Request access to your data

  • Request correction or deletion

  • Withdraw consent

  • Opt out of SMS by texting STOP

  • Opt out of marketing emails via unsubscribe links

Requests can be sent to: [insert contact email]

7. Security Measures

We implement administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, alteration, disclosure, or destruction.

No system is 100% secure, but we continuously improve protections.

8. Children’s Privacy

Our Services are not directed to children under 13.

We do not knowingly collect personal data from children under 13. If such data is discovered, it will be promptly deleted.

9. Mobile App Privacy (Google Play Compliance)

If you use our mobile application:

  • The app may collect personal and device information as described above

  • Data is used only for app functionality and service delivery

  • Data is encrypted in transit where applicable

  • Users may request deletion of app data by contacting us

  • We do not allow third parties to use app data for advertising or profiling

10. SMS Terms & Conditions

By providing SMS consent, you agree to receive messages such as:

  • Appointment reminders

  • Booking confirmations

  • Account notifications

  • Service updates

Details:

  • Message frequency may vary

  • Message & data rates may apply

  • Reply STOP to opt out

  • Reply HELP for assistance

11. External Links

Our Services may link to third-party websites. We are not responsible for their privacy practices. Please review their policies separately.

12. Policy Accessibility

Our Privacy Policy is publicly available and easily accessible:

  • Linked in website footer

  • Linked near all consent forms

  • Linked inside mobile app store listing

13. Updates to This Policy

We may update this Privacy Policy periodically. Changes will be posted with a new effective date.

14. Contact Us

Kre8 Spaces, LLC
Email: info@kre8spaces.com
Website: https://www.kre8spaces.com

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