Question 1

What’s the difference between all the plans?

Accepted Answer

Plans are designed to meet you where you are in your creative journey — from learning and exploring (Foundations Pass), to testing the space (Kre8tive On-Ramp), through consistent creation (Starter & Builder Growth), up to full-time creative work (Professional Growth Unlimited). Each plan comes with different studio hours, booking windows, perks, and optional support.

Question 2

What does “no same-day booking” mean?

Accepted Answer

All plans use advance booking only. This helps us ensure fair access and higher quality sessions for everyone. Same-day bookings are only available for public hourly rentals at the full rate.

Question 3

Can I upgrade or change my plan later?

Accepted Answer

Yes! You can upgrade or downgrade at any time. Changes take effect at your next billing cycle, and your access, included hours, and perks will adjust accordingly.

Question 4

How do rollover hours work?

Accepted Answer

Builder Growth Tier allows up to 50% rollover of unused monthly studio hours — so if you don’t use all of them, up to half can carry to the next month (subject to plan rules). Starter & On-Ramp do not include rollover.

Question 5

Do the memberships include contractor support?

Accepted Answer

Some plans include support hours for disciplines that benefit from production help (like podcasters, videographers, and recording musicians). Those hours are separate from studio hours and must be booked accordingly. Additional contractor support is available as an add-on.

Question 6

What does “unlimited access” really mean for Professional Growth?

Accepted Answer

Unlimited gives you as much scheduled studio access as you need, subject to availability and fair-use policies. We still enforce booking windows and daily usage limits to keep space accessible for all members.

Question 7

Can I bring clients to my sessions?

Accepted Answer

Yes — all creator Growth Tiers (Starter and up) support client-based use. Community Pass is online-only and does not include space access.

Question 8

What is fair-use access?

Accepted Answer

Fair use means we prioritize balanced access for all members. Unlimited members have priority booking, but long continuous blocks or blocking of multiple rooms in ways that prevent reasonable access may be adjusted.

Question 9

Do I have to sign a long-term contract?

Accepted Answer

No — most plans are month-to-month. The Annual Access Pass is a yearly option if you prefer one low commitment with perks.

Question 10

What benefits do I get with the Annual Access Pass?

Accepted Answer

Annual Access Pass holders get discounted space rental rates and free access to curated events — no monthly commitment required.

Question 11

What kind of workshops and community events are included?

Accepted Answer

Every creator plan includes access to mixers, skill-building workshops, and curated community events designed to help you network, learn, and collaborate.

Question 12

How do I book rooms and resources?

Accepted Answer

After becoming a member, you’ll use our booking system to reserve rooms. Each plan has its own booking window (48 hours to 30 days), and available times are shown directly inside the scheduler.

Question 13

Can I pause my membership?

Accepted Answer

Yes — you can pause most plans (depending on billing cadence). Contact support to manage paused status.

Question 14

What happens if I need more hours one month?

Accepted Answer

You can purchase additional studio or contractor hours at member rates or upgrade your plan.

FAQs