FAQs

Plans are designed to meet you where you are in your creative journey — from learning and exploring (Foundations Pass), to testing the space (Kre8tive On-Ramp), through consistent creation (Starter & Builder Growth), up to full-time creative work (Professional Growth Unlimited). Each plan comes with different studio hours, booking windows, perks, and optional support.

All plans use advance booking only. This helps us ensure fair access and higher quality sessions for everyone. Same-day bookings are only available for public hourly rentals at the full rate.

Yes! You can upgrade or downgrade at any time. Changes take effect at your next billing cycle, and your access, included hours, and perks will adjust accordingly.

Builder Growth Tier allows up to 50% rollover of unused monthly studio hours — so if you don’t use all of them, up to half can carry to the next month (subject to plan rules). Starter & On-Ramp do not include rollover.

Some plans include support hours for disciplines that benefit from production help (like podcasters, videographers, and recording musicians). Those hours are separate from studio hours and must be booked accordingly. Additional contractor support is available as an add-on.

Unlimited gives you as much scheduled studio access as you need, subject to availability and fair-use policies. We still enforce booking windows and daily usage limits to keep space accessible for all members.

Yes — all creator Growth Tiers (Starter and up) support client-based use. Community Pass is online-only and does not include space access.

Fair use means we prioritize balanced access for all members. Unlimited members have priority booking, but long continuous blocks or blocking of multiple rooms in ways that prevent reasonable access may be adjusted.

No — most plans are month-to-month. The Annual Access Pass is a yearly option if you prefer one low commitment with perks.

Annual Access Pass holders get discounted space rental rates and free access to curated events — no monthly commitment required.

Every creator plan includes access to mixers, skill-building workshops, and curated community events designed to help you network, learn, and collaborate.

After becoming a member, you’ll use our booking system to reserve rooms. Each plan has its own booking window (48 hours to 30 days), and available times are shown directly inside the scheduler.

Yes — you can pause most plans (depending on billing cadence). Contact support to manage paused status.

You can purchase additional studio or contractor hours at member rates or upgrade your plan.